SHIPPING POLICY

At Gotucovered Caps, we are committed to ensuring a seamless and efficient delivery experience for all of our customers. Here’s everything you need to know about our shipping policy:

Shipping Options and Delivery Times

Standard Shipping: Typically, orders are processed and shipped within 3-5 business days. Delivery time is approximately 5-7 business days after shipping, depending on your location.
Expedited Shipping: For faster delivery, we offer expedited shipping options. Orders are processed within 1-2 business days, with delivery expected within 2-4 business days after shipment.
International Shipping: We are proud to offer international shipping to select countries. Delivery times may vary based on the destination and customs procedures. Please allow an additional 7-10 business days for international orders.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day.
Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.

Shipping Costs

Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination. The total shipping cost will be displayed at checkout before you complete your purchase.
We offer free standard shipping on all domestic orders over a specified amount, as part of our commitment to providing value to our customers.

Custom and Bulk Orders

Custom and bulk orders may require additional processing time. Please contact our customer service team for more information and to discuss your specific needs.
For bulk orders, shipping fees may be calculated differently based on the size and weight of the shipment. Our team will provide you with a detailed shipping proposal during the order process.

Shipping Restrictions

We strive to deliver to as many locations as possible. However, certain products may have shipping restrictions due to size, weight, or destination regulations.
Please contact us if you have questions about shipping availability to your location.

Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to our customer service team within 7 days of delivery. We will work with you to resolve the issue promptly.

Returns and Exchanges

For information regarding returns and exchanges, please refer to our Returns and Exchanges Policy available on our website.

We are dedicated to providing you with high-quality products and exceptional service. If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to contact us.

Thank you for choosing Gotucovered Caps!